Fighting harassment on public transport
Find out how SNCF Group—especially our Railway Security division—combats gender-based and sexual violence in transport: what resources we deploy, what our in-house security agents do, and how we inform the general public.
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Full versionThe number of arrests for sexual offences rose by 23.5% between November 2023 and November 2024. Why? Because more people reported offences; travellers are more aware of the phenomenon in our spaces; and we assist victims better—our 2,800 Railway Security agents have been trained in how to care for them.
Railway Security has introduced several concrete solutions to reduce gender-based and sexual assault:
- reporting channels: our 3117 hotline and app, emergency call boxes in stations, video surveillance, UMAY app to find “safe places”
- training for agents in the “PRECO” method for victim care
- awareness raising campaigns in trains and stations
- special prevention programmes, for example on November 25, International Day for the Elimination of Violence against Women
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