Find the right contact

Want to start a conversation? Whether you’re a journalist, a customer, or just curious about SNCF Group, you’ll find the right contact here.

Looking for a press contact?

Are you a journalist? This is the place to find contact information on press officers for SNCF Group headquarters and our subsidiary companies.

Find the right press contact

Want to work with us?

Looking for an internship, a work-study position or a lifelong career? Find the right job for your experience and goals on our Careers site.

Browse job openings by category

Would you like to shoot a film with us?

You can get in touch with our "Cinéma & tournages" team, Cécile Tellier and Jérémie Coste. Contact us: [email protected]

 

For all other shoots

Want to know more about your personal data?

Our Confidentiality Policy addresses any questions you may have about how we handle your personal data.

View our Confidentiality Policy

We're also there when things aren't going well...

Have you encountered a problem during your trip? You have filed a complaint, are not satisfied with the response and would like to refer the matter to the Mediation officer? Follow the guide.

Got a question about a journey, a service or a ticket?

Need to contact us about a delayed or cancelled train, a complaint, a cancelled ticket, or an industrial action? Visit the SNCF Voyageurs website to submit your request or complaint.

Contact us

Want to request mediation?

The SNCF Voyageurs Ombudsperson handles unresolved disputes between customers and SNCF Voyageurs, Eurostar and Corsica Railways.

Request mediation