Considering the major challenges involved, we are restating and strengthening our commitment to ethical principles—an essential component of success in fulfilling our mission and meeting our goals.

Our social engagement is also grounded in commitments to national, European and international charters, and in the human rights policy signed by the SNCF Group CEO and the Chairs of the Group’s companies on 11 December 2023.

Our Ethics Charter (summarized in the Ethics Memo) lays out the five core values that underpin relationships between teams within SNCF Group, as well as our relationships with customers, suppliers and partners.

• Integrity: being honest with ourselves and others, staying impartial, and not sacrificing the general interest to personal interests
• Responsibility: accepting the consequences of our actions, anticipating and managing these, taking responsibility for them and cultivating dialogue with those who are affected by them 
• Respect for individuals: ensuring good working conditions, safety and dignity for all, with kindness, consideration and thoughtfulness
• Trust: building relationships founded on sincere, honest, professional relations, acting in good faith, and honouring our commitments
• Courage: facing difficulties head-on and taking the right action without haste but with determination and strength of character

Concretely, these values take the form of dos and don’ts that shape our actions and behaviours day to day. Key principles include:

• protecting SNCF Group’s human capital
• preventing and fighting corruption and influence-peddling
• fighting fraud
• obeying competition law
• avoiding conflicts of interest
• protecting confidential information and personal data
• using and managing SNCF assets with discipline and integrity
• shrinking our environmental footprint
• being a responsible, caring corporate citizen
• ensuring that our service providers, suppliers and partners apply equivalent ethical
• standards
• shouldering the special responsibilities that come with a public service mission in France
• secularism, religious neutrality and equal treatment—and the special duties of fair dealing and discretion

Whenever our employees face an ethical issue, they’re required to consider SNCF’s codes of conduct and ethics guide, as well as the rules of conduct for their own profession. They must weigh these principles in light of four questions:

• Is my decision in the company’s interest?
• Is my decision consistent with the company’s values and/or the values of my profession?
• Does my decision comply with the law?
• Am I willing to take full responsibility for my decision with my colleagues and co-workers, with my management, third parties and anyone else?

Our employees follow a clearly defined code of conduct in carrying out their duties. The basis for this code is SNCF’s internal regulations (Règlement Intérieur, RH07000), as required by French law.

ligneethique@sncf.fr