Back in April, Metro West Regional Transit Authority (MWRTA) awarded Keolis a contract to operate its bus transportation services, including fixed routes, on-demand transportation and transportation for people with reduced mobility.

This three-year contract, with two one-year renewal options, is in line with Keolis' growth strategy in North America.

The advisory board at MWRTA stressed the quality of Keolis' technical proposal, especially its ideas to improve the offer and speed up the energy transition. Our subsidiary will offer strategical support to the authority in developing ridership, transitioning to alternative fuels, expanding service and recruiting and retaining drivers.

The Massachusetts Bay Transportation Authority (MBTA), in charge of transportation in Boston, has granted Keolis Commuter Services (KCS) a one-year extension of its contract. The company will now operate and maintain the rail system through mid-2027. The decision, passed unanimously by the Board of Directors, owes much to the 2,400 and more local Keolis employees who worked to improve performance, enhance passenger experience and optimise operations.

With visitor numbers reaching 90% of its pre-COVID level, Boston’s Commuter Rail Network has seen the best growth on American soil. In 2023 and 2024, KCS also achieved the best operational performance of the last ten years. How? By successfully rolling out a new timetable with a more balanced and a stronger offer (peak/off-peak hours and weekends) thus attracting new customers to its trains.

The MBTA had already extended in 2020 KCS contract until June 2026, with the possibility of a further one-year extension. The Massachusetts Bay Transportation Authority will now be able to study the future of its rail network, made up of 14 lines connecting towns in Eastern Massachusetts, Rhode Island and central Boston, and to set its goals in terms of public transport in the years to come.