Agente renseignant un voyageur

Our values

SNCF is on the move, but our values have deep roots. They are our DNA—the centre of gravity that unites the men and women who make SNCF what it is today.

Often invisible complexity

Every day, the SNCF Group transports millions of people and goods. The complexity of this feat is often invisible. It's the fruit of the daily labors of the Group's employees who, like true athletes, mobilize, prepare, react to the unexpected, sometimes make mistakes, learn, and always get back up to offer the best possible service to their customers.

Daily performance

Every day, the performance achieved by our employees in the service of our customers and our country inspires us with great pride.

Teamwork

Our corporate strategy—an SNCF for all

By 2030 we aim to be a world-class champion of sustainable passenger and freight mobility, with rail as our core business and France as our touchstone country. In 2020, we adopted a 10-year strategic plan to help us reach this goal.

4 strategic ambitions

  • put people at the heart of everything we do
  • expand our role as a partner for local development and vitality
  • work to make the green transition a reality
  • lead the European market in digital mobility

SNCF—for all of us

We’ve captured these ambitions in a new tagline: “SNCF. For all of us.” We’re championing a new model for the rail industry that won’t just revolutionize mobility—it will change society.

SNCF Group values

Commitment

We’re proud to serve the public. Day in and day out, we work hard for our customers and for communities, and we’re always ready to step up in challenging situations. All of us are committed.

Efficiency

Every day, we use our combined skills and expertise to operate over 15,000 trains safely. Because mobility is essential—and because we believe in using taxpayer money wisely—continuous improvement is an imperative for each of us as we do our work. All of us are efficient.

Openness

At SNCF, we believe that diversity is a powerful asset. That’s why we listen closely to the needs and expectations of all our customers, partners and fellow citizens. We’re curious. We’re alert to our changing society. And we’re constantly looking for new ideas that will move us forward. All of us are open.