A Harvard Business School MBA graduate and Harvard University Bachelor's degree holder (Political Science), Viktoria Otero del Val began her career in strategy consulting at leading firms, including McKinsey & Company and Boston Consulting Group. She has since held senior strategic and commercial leadership roles within major international corporations.

At EDF (2006–2012), she contributed to building commercial strategy frameworks in a deregulating energy market. At Sodexo (2012–2017), she expanded her scope from Group strategy to operational management, driving strong market innovation initiatives.

In 2019, she joined Pluxee (formerly Sodexo Benefits & Rewards Services), where she served as a member of the Executive Committee until August 2026 as Chief Strategy, Sales & Marketing Officer and Chief Revenue Growth Officer for the United States and United Kingdom. She defined and implemented a comprehensive business model transformation centered on digital customer journeys and enhanced customer experience, while guiding the company through its independence journey from preparation through implementation.