Making rail travel more accessible
At SNCF Réseau, our Accessibility Department works hand in hand with partner non-profits to design pilot projects and testing that shed light on the challenges faced by people with disabilities. Together, we develop practical solutions to make travel easier and more inclusive for passengers with limited mobility.
20 years of working together to improve accessibility
Accessible stations, accessible trains
For over 20 years, SNCF Group teams have been developing initiatives and partnerships to make train travel more accessible to everyone. Together with 9 disability non-profits, we’re expanding programmes like accessibility simulations which help our teams experience what travel is like for passengers with a disability or limited mobility. Our accessibility efforts cover everything from raising awareness of sign language, to highlighting the challenges faced by passengers in wheelchairs, to co-designing accessible layouts for our new TGV INOUI trainsets with our non-profit partners.

8
technical accessibility committee meetings per year

9
disability non-profit partners

Nearly
1 million
passengers with limited mobility assisted in 2024
Learning sign language on the train
On Global Accessibility Awareness Day, we organized a sign language workshop for passengers aboard an Intercités train. Sophie Vouzelaud, a deaf influencer and conference speaker, taught SNCF passengers a few expressions in sign language and helped raise awareness about deafness.
Sign language workshop with Sophie Vouzelaud
Designing TGV layouts with our partners
We regularly hold accessibility simulations to help our teams understand main obstacles people encounter when travelling in wheelchairs. Our Accessibility Department also works with the Centre for Rolling Stock Engineering (CIM) and partner non-profits to design the layout and furnishings of our 5th generation TGV trainsets, which will enter service in 2026.
Getting a feel for travelling with a wheelchair
Taking autistic passengers’ needs into account
After a year of work by SNCF Réseau’s teams to make trains more accessible to people on the autism spectrum, the Group signed a charter on 2 April 2025 at France’s national autism resource centre, Maison de l’autisme. This charter commits SNCF and its partners to better consider the needs of autistic passengers across the entire rail sector. We’re also testing a sensory break room specially designed for people on the spectrum at Paris-Est station, available through the end of 2025.
Autism Charter signed by transport companies, SNCF Gares et Connextions, and partner non-profits in 2025
Share the article