Since 2018, Normandy-based company Rousseau has been manufacturing and installing the station shelters designed with the collaboration of our AREP agency. In the factories in Offranville the components of these shelters made for passengers are are being welded, painted and assembled, along with the signposts offering directions to visitors in our stations. This activity supports numerous jobs in the region, thanks to the network set up by Rousseau with its various subcontractors. The company is also committed to eco-design, using recyclable glass, wood and steel, as well as low-energy LEDs for its products.

In 2024, we hosted three people sentenced to community service at our Rouen Quatre-Mares technicentre in Saint-Etienne du Rouvray under a partnership between SNCF and the Ministry of Justice. The initiative is part of a partnership between SNCF and the French Ministry of Justice, which provides an alternative to prison for people who have committed minor offenses. Instead of incarceration, they contribute to public service companies through unpaid community service work. With guidance from SNCF Voyageurs employees who volunteered to support them, the three individuals performed 287 hours of service renovating and sprucing up common areas at our technicentre.

We partner with two Pimms Médiation teams in Normandy (Caen-Calvados and Seine-Eure) to help people get around using public transport. For instance, during the 80th anniversary of the D-Day landings and at the start of a new school year, mediators boarded trains to assist passengers. They also visit railway stations on a weekly basis to foster good passenger relations. Through these efforts, we’ve engaged with a total of 1,300 commuters and other travellers.

Increased mobility enhances everyone’s freedom and independence. That’s why we’ve also organized workshops with these two non-profit public outreach centres for vulnerable people who don’t typically use train services. These sessions highlight how public transport can expand their opportunities—such as helping them find jobs beyond their local area.

During the 2023-24 school year, we brought our IMS outreach programmes to 6,707 students in Normandy between the ages of 9 and 18—a 67% increase from the previous year.

SNCF Réseau is investing heavily in rail infrastructure upgrades across the Normandy region to improve services and enhance the passenger experience.

• In the Seine-Maritime department, we’re redesigning the Oissel station’s track layout with three new switches and adjusted catenaries at a cost of €2.6 million.
• Between January and May 2025, we’re spending €7.5 million to modernize track in Lisieux in the Calvados department by replacing track components.
• From January to June 2025, we’re replacing track components on the Carentan - Cherbourg line in the Manche department at a cost €5.4 million.
• Another component replacement project will focus on Granville in the Manche department between January and September 2025. The €2.4 million project will be funded jointly by the Normandy Region, the French State and SNCF Réseau.
• Modernization work to replace equipment in Vignats in the Calvados department will run from April to June 2025, with an estimated budget of €1.9 million.
• In the Motte tunnel, we’re replacing ballast and sleepers at a cost of €2.8 million, from May to July 2025.
• Through October 2025, we’re upgrading the Martainville tunnel between Breuil (Somme department) and Évreux (Eure department) by lining the shaft with concrete. The project budget is €8.9 million.